OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
179 ratings and 128 comments received in the last 90 days.
11 January 2026
Michaela Kolarova was excellent from start to finish and had my perfect car in the showroom and in stock which I collected 3 days after I had chosen it ! She gave me excellent service, was very pleasant & approachable & was very knowledgeable.
05 January 2026
Completely satisfied. The specfic car was designed to meet my needs. The salesperson Emma Gatfield was friendly, understanding and very knowledgeable. She helped me through the process, updated regularly & ensured the car was exactly what I wanted.
05 January 2026
Sytner Mini Worcester were great and my advisor Emma Gatfield was super helpful and friendly, answering any queries promptly and efficiently. The delivery of my new car was six weeks sooner than originally quoted, which was a pleasant surprise!
03 January 2026
Simple process Emma was extremely helpful
30 December 2025
Fluid and seeemless journey, would recommend Emma and the team at Mini Sytner to everyone.
27 December 2025
Michaela the sales person was excellent and nothing was too much trouble for her she was willing to go the extra mile to make sure we were happy and understood everything
25 December 2025
100%.
23 December 2025
Highly satisfied, all the staff were patient and friendly.
16 December 2025
Luke was great explaining all the functions of my new car - answered all my questions that i had and i felt very confident driving away!
23 January 2026
A little confusion with paperwork- partly me. Ryan, Tom and Thomas were lovely. Explained everything clearly. All tried to ensure I was happy with my decisions. Not easy changing cars but they made it relatively painless. Thank you.
21 January 2026
Synter MINI Worcester always look after me and give me your first class service. If I had to mention one thing, the Wash and Vac is not always very good. Not expecting a full Valet
20 January 2026
We were well looked after. Both Tom and Emma helped with our problem.
19 January 2026
Good communication. Able to drop car off the evening before. Very friendly staff
18 January 2026
Appointment arranged for a very convenient time. Thorough assessment of the car along with detailed feedback - despite it being 'just' an oil and filter change. Very pleasant, helpful and communicative service advisor. All to be highly commended.
16 January 2026
Efficiently dealt with
16 January 2026
Peter was extremely helpful and kept me informed at every stage of the process.
15 January 2026
Excellent service
15 January 2026
Very good service, friendly professional staff
13 January 2026
Lovely efficient staff. Kept me updated while I waited for my car to be fixed.
FIND Sytner Worcester.
Address
- Knightsbridge Park, Wainwright Road, Worcester, WR4 9FA
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01905 343 595
Worcester as well as surrounding areas including Redditch, Kidderminster, Bromsgrove and Stourport-on-Severn
Address
- Knightsbridge Park, Wainwright Road, Worcester, WR4 9FA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 14:00
- Sun:Closed
Phone
- 01905 343 595
Worcester as well as surrounding areas including Redditch, Kidderminster, Bromsgrove and Stourport-on-Severn
16 January 2026
Quick and efficient service