OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
192 ratings and 131 comments received in the last 90 days.
17 July 2024
Everything as expected.
08 July 2024
Emma Gatfield Sales very helpful and on hand with queries raised
08 July 2024
Comfortable surroundings. Cars to view. Always offered refreshments. Knowledgeable staff.
03 July 2024
Emma Gatfield made us feel very comfortable which enabled us to have a very enjoyable experience. She was very efficient and provided an excellent service.
02 July 2024
All good
02 July 2024
James and Emma looked after us really well
29 June 2024
Very friendly
28 June 2024
Everything was just perfect. Michaela Kolarova was amazing and so were the rest of the team. Super helpful
26 June 2024
Emma who I dealt with throughout the purchasing process was excellent. Great knowledge of the car and took me through buying the car and helped with my purchase. Can do attitude
21 July 2024
Car went I'm in on time, washed and clean
21 July 2024
Once I bypassed the call centre I got sorted
21 July 2024
Everything was explained clearly to me so I understood what had been attended to and what I need to be aware of in the future
21 July 2024
Trust the work carried out
20 July 2024
Great customer service
20 July 2024
Very pleasant staff who looked after us very well
20 July 2024
Very satisfied. Thomas at Worcester was amazing. He kept me informed all of the time, was very reassuring and sort out the issue with my car very promptly.
20 July 2024
Tom our service contact was excellent and very helpful
20 July 2024
Peter Green is exceptional at Sytner Worcester ,years of experience unlike my recent experiences at the Oldbury branch
19 July 2024
Everything went through with no issues
21 July 2024
Pleasant staff and surroundings