OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
151 ratings and 98 comments received in the last 90 days.
30 April 2024
Excellant
22 April 2024
Emma Gatfield was a pleasure to deal with the whole process was speedy and streamlined. All options re the purchase were clearly explained.
13 April 2024
Welcomed
11 April 2024
Thomas Mullen provided great customer service from the moment we walked into the showroom. He was informative, arranged a test drive immediately and was attentive without being pushy. We visited to look at the Countryman and left totally convinced.
10 April 2024
I have used this mini centre now for 3 car purchases, I go back to them as always efficient and reliable
30 March 2024
Very easy and smooth transaction, great service from James Noyce who is knowledgable and committed to a great handover and purchase experience
30 March 2024
Michaela from the Worcester mini depot very professional!
28 March 2024
5 stars! I arrived at site (I live an hour away) and my new car had an emergency recall. In return they insured me on a courtesy car and personally delivered it to my address, brilliant service!
28 March 2024
Thomas Mullen was lovely and kept me informed of delivery date. He was very helpful and informative when my car arrived explaining all the new additions.
01 May 2024
Morgan Robinson was superb to deal with, she was very good at her job, very informative and a great people person making the mini experience pleasurable and enjoyable, I will recommend her to others .
01 May 2024
Repair completed free of charge while I was on holiday. Nice surprise when I arrived home.
01 May 2024
Excellent
01 May 2024
Easy to book in. Video received. Call to collect car. No issues.
27 April 2024
Prompt and timely service
27 April 2024
Great service
26 April 2024
Friendly service with a smile
23 April 2024
Very helpful
20 April 2024
Morgan was amazing
20 April 2024
Excellent service, Thomas was very friendly and sorted out the problems i was experiencing quickly and professionally but also by taking into account my needs and schedule for delivery and pick up. Communication was excellent and any queries answered
30 April 2024
Emma from Sytner Worcester was excellent throughout the process. She is friendly, professional, knowledgeable, helpful and quick to respond to my emails and calls with advice and updates. The handover process was made into a lovely occasion.